Saturday, February 22, 2020

Quality management Essay Example | Topics and Well Written Essays - 500 words - 5

Quality management - Essay Example Nurses and healthcare professionals should understand appropriate patient standards. They are expected to implement them in spite of their personal opinions or preferences. I believe that the quality of care is determined by finding the right balance between the possibilities realized and the existing framework of norms and values. As a result, the quality of care not only depends on the attitude of the nurse, but it is also influenced by the organizational culture in the healthcare institution (Weston & Roberts, 2013). The observation is influenced by a realization that the quality of care is determined by multiple factors such as the standards established by the healthcare industry. During my CRT clinical experience, I witnessed one example that provides an opportunity to evaluate the quality of care given in that instance. The case involved a teenage girl who had been admitted to the hospital after a failed abortion attempt. The patient was bleeding and in a lot of pain. When she arrived, the available nurses and doctors surrounded her. They administered preliminary medication to ease her pain and stop the bleeding. Then they wheeled her to an operating room where an attempt was made to save her life. The operation took about four hours. Although the doctors stated that she would not be able to have a child in the future, they had succeeded in saving her life. The patient was clearly traumatized by the whole experience. The nurse in charge tried to find information about her. She had been brought to the hospital by two female friends and a male friend. After informing her parents, the nurse called the police to report the incident. Another nurse tried to initiate a conversation with the patient when she could talk. The nurse could spend a lot of time talking to her. As time progressed, I could see that the patient was more open and smiling. The parents were asked to

Wednesday, February 5, 2020

Letter of complaint Article Example | Topics and Well Written Essays - 500 words

Letter of complaint - Article Example However, they did not arrive in time, causing a lot of inconvenience to me. Moreover, the fact that they arrived after a few days in a damaged condition has caused major doubts in my mind regarding your reputation as a leading furniture dealer. I hope you understand the gravity of the situation. I would be grateful if you would take up this matter seriously and resolve it. I had called your service many times to settle the matter amicably, but to no prevail so far. I am forced now to send you an official complaint. If you fail to take action on the basis of this complaint, I am afraid I will have to move to the next step and file a case for damages. I would like to pursue the good relationship with you and order more furniture from you in the future if you would maintain the trust I had in you so far. Otherwise, I will be left with no choice but to take a legal move against you. It is my personal interest to avoid such an incident if it would be possible at any cost. I hope you will understand my good intentions and resolve this issue without causing further damages to me.